Most Recent Quotations

  1. There are five ways in which social distance gets created and you have to manage each differently. To begin with, team structure—the physical configuration of the global team, how many people are in what location, not to mention where the leader is . . .Read More
    -- Tsedal Neeley

  2. Jessica Kennedy has researched the origin of unethical behavior, and why it takes hold. She has found that the whole story is more complex. It’s not always about power corrupting. Rather, power causes people to identify so strongly with their group . . .Read More
    -- Laura W. Geller, Jessica Kennedy

  3. Also known as the “outcome effect,” outcome bias is a cognitive process that causes individuals to evaluate a decision based on the final result, whether that outcome was achieved by chance or through a sound process. When a good outcome results, . . .Read More
    -- Eric J. McNulty

  4. If some goals tell you little or nothing about what strategies to pursue, other goals effectively tell you too much. This happens when goals are expressed in terms of metrics, for example, to achieve a certain size, market share, growth rate, margin, . . .Read More
    -- Ken Favaro

  5. To be effective, goals and metrics must be embedded either in a deep understanding of cause and effect or in a thoroughgoing learning process that leads to that understanding.
    -- David K. Hurst



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