Most Recent Quotations

  1. It’s not that I’m opposed to flatter organizations. It’s just that you have to be careful that you have enough layers to maintain some control. This is sort of unavoidable. Hierarchy is not an inherently evil concept; it’s gotten a bad name b . . .Read More
    -- Robert Sutton

  2. If you have a team that you think has a lousy leader, the first question to ask is, Is the team too big? It’s amazing how crummy leaders become great when they go from leading, say, 11 people down to five. And the reverse is true as well. You may t . . .Read More
    -- Robert Sutton

  3. The traditional description of the firm – an organization run by top managers and monitored by a board of directors on behalf of public shareholders – falls short on three counts. First, control need not be exerted just top down, or from outside, . . .Read More
    -- Viral V. Acharya, Stewart C. Myers, and Raghuram G. Rajan

  4. The common view of the public corporation is that of an organization run by top managers, and monitored by a board of directors on behalf of public shareholders. The separation of decision management (the CEO) from decision control (the board) and f . . .Read More
    -- Viral V. Acharya, Stewart C. Myers, and Raghuram G. Rajan

  5. When customers ... come across a new product, their cognitively economical approach is to try to classify it, to sort it into a familiar bin or category, so they can make sense of it in familiar terms. If they can do this, they can efficiently apply . . .Read More
    -- Niraj Dawar



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