Management Quotes

The Net is a medium of communication that’s fundamentally changing the architecture of corporations. Throughout the twentieth century we had vertically integrated models. That’s because, as the economist Ronald Coase explained sixty years ago, the costs of transaction, search, coordination, contracting—broadly, the costs of partnering—tended to be greater than the cost of doing things within the boundaries of the corporation. But the Net has enabled the creation of an infrastructure in which such costs are dramatically lower.
— Don Tapscott

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Did you ever expect a corporation to have a conscience, when it has no soul to be damned and no body to be kicked?
— Edward Thurlow, Lord Chancellor of England

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Everything that effective managers do is sandwiched between reflection and action. In other words, managers work where reflective thinking meets practical action. This interaction is clearly visible on three levels. A first level concerns people and their interpersonal relationships, where the orientation often has to be collaborative. A second is that of the organization, where we find the greatest attention to analysis. The third is context, encompassing the world around the organization. Although managers may need to understand global issues, they themselves need to become more worldly.
— Henry Mintzberg

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The mind, once expanded to the dimensions of larger ideas, never returns to its original size.
— Oliver Wendell Holmes, Jr.

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A healthy society requires three vital sectors: a public sector of effective governments, a private sector of effective businesses, and a social sector of effective community organizations. The mission of the social sector is to change lives. It accomplishes this mission by addressing the needs of the spirit, the mind, and the body — of individuals, the community, and society. This sector also provides individuals and corporations with a significant sphere in which to practice effective and responsible citizenship.
— Frances Hesselbein / Peter Drucker

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Emotions get decision-making started, presenting the conscious, logical mind with a short list of possibilities. Without at least a little intuition, then, the decision process never leaves the gate.
— Antonio Damasio, head of neurology at the Universi

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People pay for a lot of things that they could get for free; bottled water is doing so well that Coke and Pepsi have rolled out water products. You have to make it easier and more enjoyable to pay a little money than it is to steal.
— Matt Graves, spokesman for listen.com

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The significant problems we face today cannot be solved at the same level of thinking we were at when we created them.
— Albert Einstein

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Here is a simple but powerful rule … always give people more than they expect to get.
— Nelson Boswell

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Because its purpose is to create a customer, the business has two - and only two - functions: Marketing and Innovation. Marketing and Innovation produce results. All the rest are costs.
— Peter Drucker

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